Refunds, Returns, and Cancellation Policy
Effective Date: September 30, 2025
At SocialBee Works, we are committed to providing high-quality services that help small businesses and nonprofits stay top-of-mind with their audiences. Since our business is service-based and does not involve physical products, this policy explains how service agreements, cancellations, and changes are handled.
1. No Refunds or Returns
- All services provided by SocialBee Works are digital and/or advisory in nature.
- Because our services involve customized planning, content creation, and strategy development, we do not offer refunds or returns once a service agreement is executed.
- Clients are encouraged to review all deliverables carefully and communicate any concerns promptly to ensure satisfaction.
2. Service Review and Revisions
- Clients will have the opportunity to review all materials, deliverables, and drafts provided as part of their service.
- Any feedback, questions, or requested changes should be communicated during this review period.
- We are happy to discuss reasonable adjustments to the work to ensure it meets agreed-upon expectations, but this does not constitute a refund or cancellation.
3. Cancellation Policy
- To cancel a service contract, clients must provide at least 30 days’ written notice via email to socialBeeWorks@gmail.com.
- Cancellation requests must include your name, contract reference, and reason for cancellation.
- Services completed prior to the cancellation notice remain billable, and any unpaid fees are due according to the terms of the original agreement.
4. Fees and Costs
- There are no additional fees for standard service revisions communicated within the review period.
- Clients remain responsible for paying for any services completed prior to a cancellation notice, in accordance with the service agreement.
5. Customer Support
If you have questions or concerns about our services, review materials, or need to request a cancellation:
SocialBee Works
Email: socialBeweWorks@gmail.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM ET
We aim to respond to all inquiries within 1–2 business days.
6. Policy Changes
We may update this policy periodically. Updates will be posted on this page with a revised Effective Date, and clients are encouraged to review this page regularly.
✅ Key Points
- No refunds or returns due to the service-based nature of our business.
- Clients have time to review materials and request reasonable changes.
- 30-day notice is required to cancel any service agreement.
Contact socialBeeWorks@gmail.com for cancellations or support.